Frequently Asked Questions

Everything you need to know about our colorful, sustainable styles.

What is Sugarhill Brighton's approach to sustainability?

We are committed to ethical manufacturing and sustainable fabrics. We plant a tree for every order placed and use organic cotton and LENZING™ ECOVERO™ viscose in many of our designs.

How long does shipping take?

Standard UK delivery typically takes 3-5 working days. International shipping times vary by location, usually arriving within 7-14 working days.

What is your return policy?

We offer a 28-day return period from the date of delivery. Items must be in their original condition with all tags attached to be eligible for a full refund.

How do I know which size to order?

Each product page features a detailed size guide. Our garments are generally true to size, but we recommend checking specific measurements to ensure the perfect fit.

Which payment methods do you accept?

We accept all major credit and debit cards, PayPal, and buy-now-pay-later options such as Klarna and Clearpay for our UK customers.

Can I track my order?

Yes, once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to follow your parcel's journey.